Office of the Comptroller of Currency, OCC RTS - Mac Admin, Washington DC (July 14, 2008 - Present)
Member of a team in charge of support to 5000 computers at the HQ and over 5000 users. Our support team is a close knit outfit of IT professionals where we do everything like printer installations, virus interception, re-image computers both desktops and laptops, we prepare new computers for deployment and recover equipment from terminated employees. We support all the Citrix applications and SIS deployments, as well as offer remote support using netmeeting. Our ticket system runs Remedy 8.0. 90% of the supported OS is Windows XP Pro SP2, and about 10% is Mac OS X 10.5.2.

I am in charge of the Support for the Communications Department in OCC, that consists of 20 MacPro's, couple of macbook pro laptops and Server running Tiger Server 10.4.11. All the upgrades to the Mac environment are done from the server and we run a couple of fileservers from a Xan Drive, that has 14TB.

I am member of the Center of Excellence, a group of highly trained IT Professionals that work for OCC. I work directly for the Operating Systems group, for WindowsXP and Mac OS X. In the CoE I write technical guides for the Mac users in OCC as well as share my knowledge with the rest of the OCC IT Staff.
I posses a public trust clearance as well.

Children's National Medical Center, Help Desk Mgr, Washington, DC (February 4, 2008 - July 1, 2008)
Our team is in charge of supplying support to over 2000 computers at the main hospital and over 5000 users. Our support team is a close knit outfit of it professionals where we do everything from printer installations, to virus interception. We help with hospital propietary applications as well as a Citrix deployment of remote desktops. Our ticket system runs Remedy 8.0. 90% of the supported OS is Windows XP Pro SP2, and about 10% is Mac OS X 10.5.2. Recently the team trained to support the CTI Command Center of the Hospital.

USMAX, Corp., Network Engineer, Gambrills, Md. (July 2007 - February 2008)
Was part of the team in charge of Helpdesk Support and Network Engineering for our main customer Key Impact Sales. We had around 500 to 1000 computers, mostly Dell Laptops. Our daily task list including network monitoring of our T3 Infrasctructure and Voip Pipeline. Our main OS topography was Windows XP Pro SP2, although we had one or another MacOS X 10.5.2 computer. Our ticket system was Deskpro along with another propietary application I built for inventory. There was some travel scheule once a week to go to our clients 2nd largest office in New Jersey. Supporting applications between Microsoft Office and other propietary applications as well as Microsoft Exchange.

Lomba, Luciano, Méndez & Dolagaray, PSC, IT Manager, San Juan, PR (October 2004 - April 2006)
IT Supervisor for their operation. I managed their Windows 2003 Server, a main deployment of 20 Dell Laptops running Windows XP Pro, OWA and Exchange. Supporting Excel and Quickbooks. and some Mac's in the office. Took active part in research for new technologies that could help the firm accelerate productivity and deployed several disaster recovery plans that are in effect today.

iGamix, Inc., Co-Founder & CEO, San Juan, PR (January 1st 2000 - Present)
Developer for Nuntius, a blogging platform. Powered sites that iGamix, Inc. owned, mainly covering gaming news for PC, Xbox & E-Sports in general datajuegos.com, zonabox.com, igamix.com, esports-la.com and other gaming productions part of the iGamix network of sites.

Kinergia, Corp., Co-Founder & CTO, San Juan, PR (Summer 1995 - Fall 1999)
Founded a consulting firm to handle IT Support to small and medium business in San Juan, PR. Our main source of income was building E-Business applications mostly B2E and B2B. Amongst our clients were prominent marketing agencies, Bacardi Corporation and medium sized to enterprise sized accounting firms and lawfirms.

MCSE(c), A, N, ACSE(c)

Systems/Environments: Windows (XP, 2000, NT), Windows Servers (2003 Server, 2000 Server), Linux (RedHat, Mandrake, Gentoo, Debian, FreeBSD), Mac OSX (Tiger/Leopard) Client & Server
Software: mySQL, Apache, Dreamweaver, Microsoft Office, Lotus Notes & Domino, Wide branch of Mac Software, Remedy & Altiris.
Technologies: PHP, DHTML, JavaScript, SQL, XML, TCP/IP Networking, Ruby on Rails.
Other Skills: Teamwork oriented, fluent in English and Spanish, good communication and interpersonal relationships, very organized, good time management skills, problem solver, self starter and have great self teaching skills.