Hello, my name is

Gilbert Palau

Igniter, Thinker, Do'er

I have 20 years of technology experience with14 years as a Senior System Engineer with project leadership roles.

My in-depth experiences throughout both career paths have enabled me to successfully manage teams and ascertain technology solutions that are determined by business needs. I am results focused and believe in empowering team members to succeed and achieve goals that add value to the company.


  • • FileWave
  • • JAMF Pro
  • • Infrastructure design and deployment automation.
  • • Windows Network Operating Systems
  • • Apple Mac OS X
  • • Active Directory integration and enterprise deployments
  • • Bash Script, Python, Swift, VBScript, AWK, PowerShell

Repeated successes in managing, mentoring, and empowering employees relating to meeting project timelines and achieving career path goals.

macOS Systems Engineering

Windows Systems Engineering



Skopos Financial, LLC.

Sr. Desktop Administrator (05-2018 - PRESENT)

Senior Desktop Administrator tasked with providing escalation support to Desktop Support team and building tools for software deployments using JAMF Pro for Mac Imaging, DEP, and software deployment automation. Worked with Windows 10 Enterprise Imaging with MDT and Deploy Studio and deploying image over Bootcamp on macOS Hardware.


  • Optimization of scripts available in JAMF Pro that allows renaming of mac endpoints by chassis-last.8.digits.of.MAC.Address.
  • Scripting for macOS in awk, bash, apple script, swift & python
  • Build enhancements for Imaging methodology in systems older than macOS 10.13.6 (10.12.5 and below)
  • Optimize Windows 10 Enterprise imaging using MDT and Deploy Studio.
  • Optimize Desktop Support workflow in Service Now.
  • Optimization of Security compliance of the entire macOS platform, creating password policies with NoMAD and SSO with OKTA.

Primarily responsible for Mac management using the JAMF Pro suite of tools. My second project was going to be building the automation deployment of software for Windows 10 Enterprise with MDM solution like FileWave.

Duties included:

  • Package building
  • Software deployment
  • macOS imaging process through thin imaging and DEP deployments
  • Windows 10 Enterprise Imaging process via MDT and deployment via Deploy Studio
  • Management of the Linux servers, running CentOS that incorporate the deployment infrastructure.
  • Escalation support for Desktop Support group and other teams within the Infrastructure group.

HCL Technologies

Sr. Desktop Engineer (05-2015 - 05-2018)

FileWave Engineer assigned to work for the customer, Univision Communications, Inc. designing/architecting solutions for Univision corporate offices and stations.


  • Wrote application installation scripts for macOS (bash, apple script, python)
  • Scripting of preferences and other user-centric settings within the macOS environment.
  • SME for macOS computers for Univision with experience with broadcast systems.
  • SME for macOS computers for Univision with experience with broadcast systems.
  • SME for the Filewave system which manages all MAC systems within Univision.
  • Automation SME for macOS computer deployments.
  • Supporting almost 1200 macOS systems by myself with at least a quarter of those systems being On-Air systems.

Primarily responsible for Mac management using the FileWave suite of tools.

Duties include:

  • Package building
  • Software deployment
  • Imaging process through thin imaging and DEP deployments
  • Security compliance of the entire macOS platform
  • Management of the linux servers that incorporate the FileWave architecture.

Additionally, I designed:

  • Developed metrics and standards used in baselining Filewave performance and administration.
  • Project Lead integrating all Apple Mac OS X endpoints and deployment automation of all software.
  • Architected the integration solution and drove project team collaboration's training for FileWave, and raised their awareness on how to support the platform thus saving the company in training costs for Desktop Support and Service Desk resolution of issues.

Univision Communications Inc. (07-2012 - 05-2015)

Desktop Engineer

I handle operating system and application deployments for the Dallas/Fort Worth office and News Studio. I specialize in Mac and Windows Support among other Apple products.

My experience ranges from the basic desktop, laptop software support all the way to Mac OS X Server and Windows Server support. As a bonus, my experience working with Apple products in the enterprise has given me a passion for Apple technology and a deep understanding of what Apple users need to help them run their applications on Apple technology. Something Univision embraces since most of the editing and marketing runs on Apple technology.

Designed and Build the infrastructure for our Mac Deployment tool called FileWave. Build all the workflows and all the application packages we needed to deploy and maintain the ecosystem of this platform. I also build the deployment platform of all the OS Images with FileWave and FileWave Lightning, troubleshoot and maintain all our system scripts and deployment programming. Gained expertise in Bash Scripting, Apple Script, and Objective-C to build deployment scripts for the numerous amount of applications we use in the enterprise as well as optimizing the deployment workflows.

  • All




Rockwall, TX 75087

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